• Almost three quarters of people (69%) change their route home during winter to avoid walking in the dark, spending an average of £100 extra per month on taxis and public transport

• Seven in ten (71%) say more needs to be done to improve street safety and one in five (19%) say employers should play a role in this

• In response, Mitie has partnered with personal safety app, WalkSafe, to develop an enhanced service for organisations that want to offer additional personal safety support for their colleagues through a specialist 24/7 contact centre

New research from Mitie, the UK’s leading security provider, and Walksafe, the UK’s leading personal safety app, shows that almost half of women (44%) and a fifth of men (21%) feel unsafe when walking in the dark, even when making every day journeys, including commuting to work. These findings come as Mitie and WalkSafe announce a new partnership designed to support safer communities, particularly for people travelling alone.

The National Police Chief’s Council(1) declared an ‘epidemic scale’ of violence against women and girls (VAWG) due to an increase of VAWG related crimes of 37% in five years. Many people say they experience an increased sense of danger when walking in the dark, as further shown by the 81% surge in use of the WalkSafe app since October(2 )as people seek support in finding the safest route home.

The gender danger divide

The threat awareness when walking in the dark differs between men and women. Over half of women (51%) cite being followed by a stranger at the top of their list of fears, with awareness of the threat of sexual assault also running high for over a third (34%). In contrast, just under a fifth (17%) of men fear being followed by a stranger and less than one in twenty (4%) list sexual assault as a concern. Meanwhile, being mugged or becoming a victim of knife crime concern two fifths (40%) and over a quarter (28%) of men respectively.

Darker nights come with a cost

Two thirds (65%) of people say they don’t change the timings of their routine, leaving the house and returning home at the same time all year round. However, for many people, when the clocks go back this means leaving the house or returning home in the dark, so, almost three quarters (69%) of people say they have made changes to feel safer or avoid walking in the dark. The most common changes made are walking a different route (34%), taking a taxi or public transport (28%), and driving a short distance to avoid walking (24%), with people spending on average an extra £100 extra a month. More than double the number of women (15%) are prepared to go even further and miss social events to avoid walking in the dark compared to their male counterparts (7%).

Duty of care

Seven in ten (71%) people are calling for more to be done to improve safety on the streets. Two thirds (65%) believe that the government and local authorities can do more to protect people or better publicise their existing street safety initiatives. A further fifth (19%) think employers could do more to improve safety for their colleagues and this figure rises to over a third (36%) for people who leave the house or return home in darkness. With the Workers’ Protection Act introduced in October, organisations are looking for additional ways to prevent harassment and create environments where people feel safe.

Protecting people through a new partnership

In a commitment to create safer communities, Mitie and Walksafe have entered into a partnership, designed to enhance personal safety. WalkSafe’s award-winning technology combines journey-sharing features and a national Safe Space map providing information based on both police data and data from other app users to help people plan their route and seek support at designated safe havens in their local area should they need it.

The partnership will see Mitie develop enhanced services for the WalkSafe Pro version of the app which organisations can provide to their colleagues.

This is designed to provide additional support to app users through Mitie’s 24/7 specialist security control centre. Colleagues will have the option to speak with trained operatives who can provide reassurance, give immediate advice and, where appropriate, call the emergency services.

Emma Kay, Founder of WalkSafe said:

“I started WalkSafe to empower people to take precautionary measures to protect their own safety, something I feel strongly about after experiencing harassment in the street. With Mitie, we will take WalkSafe one step further with the support of their connected control centre.”

“With app users surging since the clocks changed, we want to do everything we can to ensure people can get home safely in the dark. Mitie is bringing its security intelligence services so together, we can add a layer of protection that has not been available before. With this new partnership, we hope to revolutionise the way that employers can take care of their colleagues, ultimately making them safer.”

Jason Towse, Managing Director, Business Services, Mitie, said:

“Our friends, families and colleagues should all be able to travel safely, whether on transport networks or simply walking home, yet violence against women and girls and minority groups is increasingly prevalent across the UK.

“A fifth of the UK’s workforce expect their employer to help get them to and from work safely and we want to help organisations protect their people. In developing this support in partnership with WalkSafe, we want to help tackle this epidemic and enable safer communities where we can all live and work.”

-ENDS-

Notes to editors:

(1)Call to action as VAWG epidemic deepens (https://news.npcc.police.uk/releases/call-to-action-as-violence-against-women-and-girls-epidemic-deepens-1), National Police Chiefs’ Council, 23 July 2024

(2)81% increase in usage of WalkSafe app in line with when the clocks went back

Survey of 2,000 adults conducted by Opinium on behalf of Mitie between 18 October 2024 and 22 October 2024.

About Mitie

Founded in 1987, Mitie employs 72,000 colleagues and is the leading technology-led Facilities Transformation company in the UK. We are a trusted partner to around 3,000 blue chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform better decision-making.

In each of our core services of engineering (hard services) and security and hygiene (soft services) we hold market leadership positions. We also deliver projects capabilities in the areas of power and grid connections, building fit outs & modernisation, decarbonisation, fire & security, and telecoms infrastructure. Our sector expertise includes central government, critical national infrastructure, defence, financial services, healthcare & life sciences, local government & education, retail & logistics and transport & aviation.

We hold industry-leading ESG credentials, including a place on the CDP Climate change A List, and in the past 12 months we have received multiple industry awards including Best Low Carbon Solution and Net Zero Carbon Strategy of the Year. Targeting Net Zero by the end of 2025, our ambitious emissions reduction plans have been validated by the Science Based Targets initiative (SBTi). We have been recognised as a UK Top Employer for the sixth consecutive year. Find out more at www.mitie.com.

WalkSafe

The WalkSafe app is a free personal safety app providing safer space information to users on a handy interactive map. Clear icons for different safe space types make the app easy to use and navigate, alongside other useful features such as journey plotting and crime zone information. These safe spaces are rolled out in partnership with Councils, Police and BIDs to support safer communities across the UK, alongside the apps crime reporting funcitionaily and community icons. To give users a further layer of safety on journeys, the app also includes the following sharing features:

• Safety Map: Helps people see the location of safety accredited venues across the UK, using interactive icons, so they can plan safer nights out.

• HomeSafe: Set a specific place and a specific time, and share your journey plan with loved ones. If you don’t successfully complete your journey, your loved ones are notified. (This feature is non-location sharing)

• Follow Me: Walking the dog? Going for a run? Just wandering? Follow Me allows you to start a journey with no destination in mind. Simply select a length of time to share your location for and select friends to keep you safe then you’re good to go!

• WalkSafe: Going somewhere? WalkSafe journeys differ from HomeSafe by allowing you to share your location with your trusted friends. Your location will update in real-time allowing your loved ones to keep you safe on your journey.

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