Govern AI agents, optimize token spend, and mitigate security risk to operationalize AI at scale

Boomi, the data activation company for AI, today announced major platform innovations designed to solve critical barriers to enterprise AI adoption. At the core of these updates is Boomi’s Agent Control Plane, AI-native infrastructure that securely connects AI agents to core business systems, provides governance over agent activity, and controls runaway AI costs. This critical infrastructure runs flexibly across public cloud, the customer’s own cloud (VPC), or on-premises, directly supporting data and digital sovereignty, and giving organizations greater operational control over their AI estate.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260901851538/en/

Boomi Delivers the Critical Infrastructure That Brings Control to Enterprise AI

Key Takeaways

Boomi’s Agent Control Plane provides the critical AI-native infrastructure that operationalizes agentic workloads with full control. Vendor and model-neutral, it connects AI agents to core enterprise systems, grounds execution in verified business data with full data lineage, and governs the actions they take.
According to Gartner^®, “By 2027, 40% of enterprises will demote or decommission autonomous AI agents due to governance gaps identified only after production incidents occur.”* Boomi’s Agent Control Plane addresses the governance gap that stalls enterprise AI by centralizing visibility for agents and tools through an AI gateway enforcement layer, curbing token cost overruns and mandating human-in-the-loop approvals.
Boomi’s Agent Control Plane delivers maximum flexibility and choice by securely governing agents, tools, and models across the ecosystem, including bring-your-own-models (BYOM) and specialized SLMs.** This governance operates within private networks or regional boundaries to reinforce data sovereignty, protect sensitive IP behind corporate firewalls, and optimize compute costs.
The Boomi Enterprise Platform drives measurable enterprise AI ROI by converting natural language intent directly into multi-system workflows, while opening the platform to builders through expanded APIs and agent skills, programmatic orchestration, and agent trust scoring to scale operations across the business.

The AI Governance Gap Creates a New Generation of Enterprise Risk

AI adoption is rapidly outpacing governance. Enterprises are moving agents into production faster than they can see what those agents are doing, what they cost, or what happens when one touches the wrong system. That gap introduces severe operational, financial, and security risks: unpredictable token spend, loss of proprietary intellectual property, compliance exposure, and no single view of what AI is doing inside the business. Faced with that uncertainty, many organizations fall back on the only lever they have: shutting access down. Restricting connectivity keeps the enterprise safe on paper, but it starves agents of the systems and data that make them useful, stalling AI's value.

Organizations should not have to choose between moving fast on AI and keeping control of their data and infrastructure. AI agents need deep access to core transactional systems such as Salesforce, SAP, Oracle, and Workday to deliver real business value, but granting that access without dedicated policy enforcement and strict boundary controls exposes critical corporate intellectual property to public models and unauthorized data leaks. This balance of control is the largest unmanaged risk in enterprise technology today. That lack of governance is precisely why so many AI initiatives stall in the pilot stage, and why agents already in production run without security auditability or clear financial accountability.

Independent research quantifies both halves of the problem:

Governance. Gartner predicts that “by 2027, 40% of enterprises will demote or decommission autonomous AI agents due to governance gaps identified only after production incidents occur.” Gartner also states that “Applying uniform governance to all AI agents, regardless of their autonomy level and scope, can lead to enterprise AI agent failure.” (Gartner, May 2026).*(Gartner, May 2026).
Cost. In the FinOps Foundation’s 2026 State of FinOps survey of 1,192 practitioners representing more than $83 billion in annual cloud spend, 98% said they now manage AI spend, up from 31% two years earlier, making AI cost management the most in-demand skill in the discipline (FinOps Foundation, February 2026).
Trust. In “The Agentic AI Readiness Gap,” a Forrester Consulting thought leadership paper commissioned by Boomi in July 2026, 86% of leaders said their organizations had moved beyond AI agent pilots, but only 34% said they trust the actions their agentic systems take. Organizations that deployed agents before they were ready reported an average of $2.1 million in added cost.

“The governance conversation has shifted from model risk to execution risk. Enterprises are no longer primarily worried about what an agent says. They are worried about what it does to a general ledger or a customer record, what that action cost and whether anyone can reconstruct the decision six months later in an audit. Cloud and model providers each govern their own estate, which leaves the average enterprise holding several partial audit trails and no complete one. The organizations getting this right are putting enforcement in the path between the agent and the system of record, rather than alongside it.”
—Michael Barnes, Chief Analyst, Enterprise IT, Omdia

Operationalizing AI Through a Vendor- and Model-Neutral Safety Harness

Boomi’s Agent Control Plane acts as a vendor- and model-neutral control point sitting directly between any AI agent, model or app — whether built on Boomi, third-party, or open-source frameworks — and the transactional systems that run the business. Instead of locking companies into a single proprietary cloud ecosystem, Boomi provides control over agent execution while preserving the freedom to evolve an AI strategy over time.

Boomi operationalizes enterprise AI across six core business scenarios:

1. Govern agent actions and control sprawl

Boomi helps organizations reclaim control over fragmented, multi-vendor AI adoption through a single control point that centralizes visibility for agents and tools, inspects live traffic, applies identity and rate limits, curbs token overruns and cost surges, and holds high-risk transactional actions for human approval. The Agent Control Plane provides the visibility layer; the Boomi AI Gateway, built on technology from Boomi’s recent acquisition of Lunar.dev, will act as the enforcement layer, combining MCP gateway and LLM gateway capabilities in one control point.

2. Connect AI to enterprise systems safely

Boomi provides governed agent connectivity. Boomi Connect exposes enterprise systems as governed MCP servers and tools that MCP-compatible agents can discover and call, so employees can safely adopt AI tools like Claude, ChatGPT, and Gemini. Business professionals across functions get instant access to more than 1,000 pre-built MCP servers and tools instead of building and maintaining custom connectors. Boomi Connect applies governance by provisioning access through existing identity providers and authenticating, logging, and metering tool calls. (Boomi Connect and MCP Gateway)

3. Run agents behind your own firewall

Boomi gives organizations deployment flexibility through its hybrid runtime architecture, securely running agents, tools, bring-your-own models and specialized small language models** within private networks and regional boundaries. That lets enterprises comply with data sovereignty mandates, keep sensitive intellectual property behind the corporate firewall, and optimize compute costs. (Runtime)

4. Ground answers in business truth & lineage

Boomi reduces agent hallucinations and token waste by grounding reasoning in expert-endorsed business definitions and end-to-end data lineage, giving enterprises visibility into data provenance for AI-driven actions. (Agent Context)

5. Turn intent into approved workflows

Boomi addresses the pressure to show measurable AI return beyond basic chatbots by letting non-technical teams compose multi-system agentic workflows in natural language. Each solution is presented in two views — a business view of the logic and a technical view of the implementation — so business and IT teams align on the same agentic solution, staged for testing and review before it goes live. (Boomi Orchestrate)

6. Open the platform for builders

Unlock the Boomi Enterprise Platform’s full power through expanded APIs and innovative developer tools. Orchestrate, manage, and extend workflows across agent development, data management, and platform operations all through natural language. Emerging capabilities like agent trust scoring showcase what is now possible. (Boomi Agentstudio APIs, Boomi Companion skills, Agent Trust Scorecard)

“Two years ago, 31% of FinOps practitioners were managing AI spend. This year it is 98%. Finance has arrived in the middle of every AI conversation, and it is asking three questions most architectures cannot answer: which agent spent this, on what, and who approved it. Until an enterprise can answer those questions, AI is an expense nobody can defend, and what cannot be defended does not get funded. That is what Boomi’s Agent Control Plane changes: agents visible, actions governed, dollars attributable, running wherever the business requires it to run. Control is not the brake on enterprise AI. It is what makes scale possible.”
— Steve Lucas, chairman and chief executive officer, Boomi

Built on a Foundation of Trust

Boomi provides the critical AI infrastructure that powers the agentic enterprise. More than 30,000 customers trust the platform to process over 200 billion messages a quarter, and it holds more than 16 security certifications covering the regional and industry standards regulated enterprises operate under. Because the connections to core systems are already in place, governed and audited, Boomi transforms the infrastructure enterprises already depend on into the foundation their agents run on.

For more information, visit boomi.com/platform/ai-infrastructure.

Additional Resources

Read the Boomi blog for more details on this announcement and what it means for enterprises
Explore the latest Boomi innovations
Economics Always Wins, a point of view from Boomi chief executive officer Steve Lucas on why enterprises will run private AI
Boomi’s Agent Control Plane, Boomi Connect, Boomi Runtime, and Boomi Orchestrate

About Boomi

Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure to drive agentic transformation. By unifying agent design and governance, API and MCP management, integration and automation, and data management into a single platform, Boomi enables organizations to harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organizations of all sizes achieve agility, efficiency, and innovation at scale. Discover more at boomi.com.

© 2026 Boomi, LP. Boomi, the ‘B’ logo, and Boomiverse are trademarks of Boomi, LP or its subsidiaries or affiliates. All rights reserved. Other names or marks may be the trademarks of their respective owners.

*Gartner Press Release, Gartner Says Applying Uniform Governance Across AI Agents Will Lead to Enterprise AI Agent Failure, 26 May 2026, https://www.gartner.com/en/newsroom/press-releases/2026-05-26-gartner-says-applying-uniform-governance-across-ai-agents-will-lead-to-enterprise-ai-agent-failure. GARTNER is a trademark of Gartner, Inc. and/or its affiliates.

** BYOM will start with Anthropic, OpenAI and Gemini models and will continue to expand.

Frequently Asked Questions

Q: What is Boomi’s Agent Control Plane?

Boomi’s Agent Control Plane is critical, AI-native infrastructure required to govern and operationalize agentic workloads under strong enterprise control. As a vendor- and model-neutral control point, it connects agents to systems, governs the actions they attempt, and grounds answers in verified business data.

- Enterprise IT & Security: It delivers operational control, applies security policies, and runs securely across public cloud, on-premises, or sovereign environments.

- Finance & Business Leaders: It provides visibility across agents to track consumption, maintain strict cost controls, and curb runaway AI spend.

Q. Is Boomi's Agent Control Plane a new product?

Boomi's Agent Control Plane is a solution powered by the Boomi Enterprise Platform. It brings together critical agentic capabilities to connect, build, contextualize, govern, and run agents so organizations can operationalize enterprise AI at scale.

Q: What problems does Boomi’s Agent Control Plane solve?

Enterprises cannot safely grant autonomous agents access to mission-critical operational systems without risking security, compliance, or financial exposure. Agents require live system access to deliver business value, but ungoverned access introduces severe risk, causing most enterprise AI pilots to stall. The Agent Control Plane makes agent actions, data access, and API calls visible, policy-governed, and auditable across models and applications, enabling organizations to move safely from AI pilots to full production.

Q: What does “governed” actually mean for an AI agent?

It means agents operate under a verified non-human identity with fine-grained, role-based access controls, rather than shared over-privileged API keys. The actions agents attempt and the systems they touch require explicit, policy-based permission. Token usage and API spend are managed through per-agent rate limits and financial caps. High-risk transactional actions are held for human approval before execution, and events are recorded in a centralized audit trail. These controls are applied in real time within the traffic path by the Boomi AI Gateway, rather than described in a policy document after an incident.

Q: Does the Agent Control Plane help us optimize AI spend, or does it only enforce policies?

Both. The same visibility that enforces governance also provides operational and financial cost control. With Boomi’s Agent Control Plane, teams track usage, performance and token consumption for all active agents in real time. That allows organizations to identify high-performing workloads, flag agents consuming excess tokens without results, and reallocate budget before unmonitored calls cause financial surprises.

Q: Does Boomi’s Agent Control Plane work with AI agents and models we already have from other vendors?

Yes. Boomi is vendor- and model-neutral. It provides a single control point for agents, tools, and models built on frameworks like Microsoft, AWS, Salesforce, or open-source models. Organizations can also deploy custom internal code, bring-your-own-models (BYOM), or fine-tuned expert small language models (SLMs) without vendor lock-in.

Q: We already have governance tools from our cloud provider and our model vendor. Why is this different?

Cloud and model-providers govern traffic within their own proprietary platforms, creating fragmented governance silos across multi-cloud environments. An enterprise running AI workloads across multiple clouds, models, and SaaS platforms struggle to govern the full picture through any one of them, and each has a built-in interest in keeping workloads inside its own environment. Boomi’s Agent Control Plane sits above all of them, providing one universal enforcement layer, cross-provider audit trails, and visibility, regardless of which model or cloud is doing the work.

Q: Can we run our own models, including small language models, on our own infrastructure?

Yes. The Boomi Runtime supports bring-your-own-model (BYOM) deployments, spanning commercial LLMs such as Claude and ChatGPT, open-weight models, and private model instances, and Boomi is introducing fine-tuned small language models (coming soon) that run inside the runtime as part of this release. Running models the enterprise controls, on infrastructure it controls, addresses data sovereignty, and converts variable per-token cost into predictable compute cost.

Q: Do we have to replace our existing systems or integrations to use it?

No. Operational systems stay as they are. Existing Boomi integration processes can be exposed to agents as governed tools with no rebuild required. For non-Boomi systems, agents connect through Boomi’s library of more than 1,000 pre-built MCP-enabled tools.

Q: How is Boomi priced?

Pricing is flexible and consumption-based, allowing organizations to start small and scale investment as usage grows. Entry options include pay-as-you-go tiers for deploying initial use cases without long-term capital commitments, as well as enterprise capacity plans for multi-cloud agent deployments.

Q: How does Boomi connect AI agents to backend systems like SAP, Salesforce, or Workday?

Boomi connects AI agents to backend systems through Boomi Connect, providing managed Model Context Protocol (MCP) tool services paired with an enterprise-grade MCP Gateway. Utilizing 1,000+ pre-built tools, Boomi turns complex integrations into secure MCP tools. It applies real-time protocol security, role-based access control, and rate limiting; granting agents transactional access without custom code or exposed credentials.

Q: How do we get started?

Organizations can start with a Boomi discovery workshop, in which Boomi domain experts work alongside architecture, security and operations teams to identify high-impact AI use cases, map system dependencies and establish governance guardrails tailored to that organization’s compliance standards. Click here for more information.

Q: Why Boomi?

Trust: More than 30,000 customers trust the platform to process over 200 billion messages a quarter, and it holds more than 16 security certifications covering the regional and industry standards regulated enterprises operate under. Neutrality: Boomi is model- and platform-agnostic, governing agents, models and tools across any cloud or vendor ecosystem. Completeness: Boomi brings connectivity, identity governance, data grounding, and a run-anywhere execution engine together in a single platform.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260901851538/en/

Media Contact
Kristen Walker
Global Communications, Boomi
kristenwalker@boomi.com

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