Emplifi Reveals 70% of Consumers Will Abandon a Brand After Just Two Negative Experiences

Contributed by: Business Wire

Logo

Tags

Social Media

Search Engine Optimization

Retail

Search Engine Marketing

Blogging

Publishing

Technology

Public Relations/Investor Relations

Marketing

Advertising

Communications

Other Consumer

Other Retail

Artificial Intelligence

Consumer

Emplifi New Report

More Like This

Emplifi Reveals More Than Half of Gen Z and Millennials Have Made a Purchase on Social Media in the Past Three Months

Forrester’s B2C Marketing & Customer Experience Predictions 2025: Price Sensitivity Will Lead To A 25% Decline In Brand Loyalty

nShift: 86% abandon brands over poor customer service

Digital 2025: AI accelerates, YouTube tops user charts, social ad spend soars and more

Infobip Research Reveals Paradigm Shift in Customer Experience

The Challenge: The Effects of Returns on Customers' Loyalty (Photo: Business Wire)

72% of Shoppers Stay Loyal to Retailers That Offer Free Returns

PR Newswire associated0

New Survey Reveals 70% of UK Consumers Demand Multiple Online Shopping Contact Points

Retail Banks Face a Loyalty Crunch as Card Experience Leaves Customers Underwhelmed