• Train cancellations, getting caught behind slow walkers, and open-mouth coughing, amongst the top ten things that get Gen Z hot and bothered according to new study by Sprite.

• Tracking every ick, gripe and bugbear, the first-of-its kind vending machine reacts in real time to the moments that get people hot and bothered on the commute, dispensing Sprite to help cool down commuters when they need it most.

• Launching in the Kings Cross station on 12th July, before being rolled out across Europe this summer and beyond.

LONDON, Wednesday 12th July, 2023 – Open-mouth coughing, queue jumpers, and not getting a ‘thanks’ after holding the door open for someone. Just some of the everyday bugbears that annoy the hell out of Gen Z, according to new research from Sprite.

21 percent said that they get rattled when they hear music being played on a phone without headphones, while 22 percent say people putting their feet on seats on the train really gets their goat.

Also on the list is getting stuck behind people who walk at snail's pace whilst commuting (25 percent), your boss making you come into the office for unnecessary meetings (21 percent), and waiting longer than 8 minutes for a tube. In fact, one in 10 Brits say commuting is the area in life that bothers them the most.

According to the research of 2,017 Brits aged 18 and over, we spend 28 minutes a day feeling hot and bothered, and take 23 minutes to calm down after getting flustered. The nation gets annoyed an average of 12 times a day, but Gen-Zs find themselves frustrated the most at 18 times per day.

Strangers (32 percent) are the biggest culprits in getting us hot and bothered the most, and a whopping 94 percent of Brits agree that the smaller things can be more annoying than the bigger things.

To cool down Gen Z this summer, Sprite is launching the world’s first vending machine that reacts in real time to some of the moments* that get people hot and bothered, using departure boards, social media, local news, station footfall and weather data as currency.

Whether it’s being stuck behind slow-walking tourists, getting flustered holding up the queue at the ticket barriers or yet another train delay; as heat goes up, a refreshing, ice-cold Sprite drops. Helping people stay cool when they need it the most.

The first-of-its-kind smart vending machine will launch at London’s Kings Cross station on Wednesday 12th July, before being rolled out across Europe this Summer, popping up in locations where Gen Z get most heated.

“This research sheds light on the unusual and often really specific things that get Gen Z feeling heated. And how much of those are linked to the commute,” says Kiran Ranmal, European Creative Marketing Manager at The Coca-Cola Company. “There’s no denying that train stations and commuting, especially in the heat of the summer, get people hot under the collar. We all have our own commuting icks, but we hope that the Sprite smart vending machine will bring some fun to the daily grind, keeping commuters cool when their journey isn’t going their way.”

TOP 20 HOT AND BOTHERED MOMENTS FOR GEN Z

1. Stepping in dog poo

2. People who cough without covering their mouth

3. Queue jumpers

4. Not getting a ‘thanks’ after holding the door open for someone

5. People who chew loudly

6. People who talk loudly all the way through a film

7. Rude waiting staff

8. Kids running around restaurants

9. Having someones’ sweaty armpit in your face on a crowded train or bus

10. Parents who don’t tell their kids to be quiet

11. People walking slowly on the pavement

12. Crowded buses or tubes with sweaty passengers

13. Smashing your phone screen

14. People putting their feet on the seats on the train

15. Train cancellations

16. People walking while looking at their phone

17. Playing music without headphones in a public space

18. Train delays

19. Partner snoring loudly

20. Pointless meetings

*An element of human analysis is required for some moments of heat detection.

-ENDS-

About The Coca-Cola Company

The Coca-Cola Company (NYSE: KO) is a total beverage company with products sold in more than 200 countries and territories. Our company’s purpose is to refresh the world and make a difference. We sell multiple billion-dollar brands across several beverage categories worldwide. Our portfolio of sparkling soft drink brands includes Coca-Cola, Sprite and Fanta. Our hydration, sports, coffee and tea brands include Dasani, smartwater, vitaminwater, Topo Chico, BODYARMOR, Powerade, Costa, Georgia, Gold Peak, Honest and Ayataka. Our nutrition, juice, dairy and plant-based beverage brands include Minute Maid, Simply, innocent, Del Valle, fairlife and AdeS. We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and carbon emissions reductions across our value chain. Together with our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide. Learn more at www.coca-colacompany.com and follow us on Twitter, Instagram, Facebook and LinkedIn.

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